Payment does not guarantee the book will be received. The fee will be collected at the time your request is made, or added to your patron account if the request was made by telephone. There is a non-refundable $5 fee for each request. Please check with the pick up library before placing a hold to confirm the hold fee policy.īooks not available through MCLS may be requested through Interlibrary Loan. If you do not pick up the item, this charge will be added as a fine to your account. Your account is delinquent (owe $20.00 or more and/or have 19 or more overdue items)Ī fee may be charged for each item put on hold and filled, based on individual library policy.The item to be renewed is a “lost” item (42 days or more overdue).The item is on hold for another borrower.The item is a material type that cannot be renewed.Some common reasons that a library item cannot be renewed: Renewals can be done in person, online, or by calling 58 or your local library. You will be asked to provide verification of the new information the next time you visit the library.Īs long as your library account is in good standing, you can renew most library items twice. You may update your contact information online, or by phone by contacting either the Central Library at 428-8180 or your local library. It is your responsibility to notify the library if your address or phone number changes. Upon presenting identification, you may purchase a replacement card for $1.00. You are responsible for any materials borrowed until the loss or theft is reported. You may do so by calling either 428-8180 or your local library. It is your responsibility to report your card lost/stolen immediately. You will receive an email notification and will be asked to verify your information and present ID upon visiting the library. Your registration will expire yearly and will be updated automatically if your card is current. What holds you have placed (when checking online only).You may check your account online or by calling 58. Is there a way to reserve a book that is not in the Monroe County Library System?Ĭan you notify me by email if I have items on hold or overdue? Can you send me a text message? What do I do if my address or phone number changes?Ĭan I renew materials I have charged out? What should I do if my card is lost or stolen? How can I find out what is on my library card?
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